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Carpet Cleaning

Our routine carpet maintenance programs are tailored to each commercial space with soil levels, foot traffic patterns, and business patrons in mind. For customers interested in as-needed services, our sales team is equipt to create full facility price lists and maps to help work around any budget.

We offer the most current carpet cleaning methods including hot water restorative extraction, low moisture encapsulation, and a wide range of deodorizing treatments. Alongside carpet, we also service vinyl flooring.

Regular cleaning of carpets improves indoor air quality, removes mold and allergens, prolongs the life of your flooring, and maintains installation warranties.

FAQ’s About Spots and Odors

What happens if a spot comes back or a new spot appears?

Spots can return due to any of the following scenarios:

Wicking

When the carpet is wet, any stains that were more stubborn to remove or hidden will come to the surface as the carpet dries (usually appear in 24 hours). We will re-clean spots that come back in 24 hours. Sometimes it may take a couple times to completely remove the spot through cleaning and if unable to be removed, it is considered a stain and cannot be removed by cleaning.

Rapid Resoiling

soil or stains come back in ingress and egress areas over the period of a week or more. Most prominent in walk off areas from elevators, kitchens and entrances. Prevented by placing walk off mat in these areas to minimize the soil depositing in these areas. This is the only way to prevent rapid resoiling other than weekly carpet cleaning.

Traffic Lane Gray

It isn’t just soiling or staining that makes carpets begin to discolor. Repeated wear in certain areas can begin to damage the fibers which make up your carpet. These areas begin to develop gray looking patches or track patterns which won’t come out even with a professional cleaning.

What happens if I have a stubborn odor or pet odors that won’t go away?

We treat for smoke odors, mildew and mold odors, and pet odors. We use enzyme treatments, mold and mildew remover, encapsulating deodorizers and ozone treatments in our process along with full restorative extraction to mitigate stubborn odors. We cannot guarantee the removal of an odor with one treatment. Many odors are very stubborn and require multiple treatments.
Here is the following process we use to treat odors:

1.Full hot water extraction of carpets or steam cleaning of tile to remove offending odor.

2. Topical enzyme treatment (the enzyme treatment may take up to a full week to fully digest the offending odor molecules.

3. Topical deodorization- a clean fresh smell placed over the surface of the carpet or tile

4. Odor abatement bars or tubs- we can leave an odor eater bar or Odor Kill tub to help mitigate odors in the room as the enzymes work to remove the source odor.

5. If the above steps do not work, we recommend an ozone treatment to permeate the whole room. This involves a 24 hour treatment time, where the room needs to be unoccupied and closed off until the ozone treatment is complete.

6. If the ozone treatment does not work, the next following steps are needed:

a. Full flush of carpet to saturation and re extract OR

b. Replacement of carpet and padding OR

c. Replacement of carpet and padding with additional application of Killz sealant on the subfloor to lock in odors from the substrate

The Importance of carpet maintenance program:

A successful maintenance program starts with the selection of carpet that meets specific performance requirements. Attributes include construction, backing, yarn, dye type and color. Color and pattern are major factors in the perception of a successful maintenance program.

The visual degree of soiling is measured as color contrast. The best soil hiding colors are usually medium to dark shades. These are best specified for known areas having severe traffic and soil. Carpet maintenance must be established as a scheduled program, rather than being a random series of reactions to soiling conditions and infrequent cleaning.

Virtually every complaint of poor appearance, rapid soiling, and many times poor performance, has been shown to be related to a lack of planning and control of the maintenance program. The most important consideration when planning a maintenance program is the budget.

Like other expensive furnishings or equipment, carpet represents a substantial investment for any facility and deserves adequate care to prolong its effective life. If the carpet maintenance budget is set unrealistically low, the carpet will need to be replaced prematurely.

Tailor the design of the program to the amount of traffic and type of soiling which vary by area. Due to higher traffic levels, entrance lobbies, elevators and hallways will need more care than offices. Food service areas and entrances will require more effort due to

the more difficult soiling conditions. Consult the chart for suggested frequencies by traffic levels.

Methods of Cleaning

Hot Water Extraction

the process of using hot water and a detergent to apply, then fully extract from the carpet.

Encapsulation

A low moisture process that is applied with a rotating brush system that lays down a polymer that encapsulates soil and is removed over time by vacuuming.