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Carpet Cleaning

Regular cleaning of carpets improves indoor air quality, removes allergens, and prolongs the life of your flooring, and maintains installation warranties. We offer both routine and as needed services to work seamlessly with your commercial space and budgets.

Carpet Cleaning

The Importance of a Routine Carpet Maintenance Program

Performing regular carpet cleanings is the best practice for prolonging the overall lifespan of any carpet. A Routine Carpet Maintenance Program includes a structured list of areas that we create by doing an on site comprehensive walk through with you to determine traffic patterns, soil levels, and overall expectations for cleanings. Our goal in creating a structured list of service areas is to not only uphold carpet manufactured warranties, but also prolong the lifespan of your carpets by minimizing damage from traffic wear and protecting the carpets in the interim. Along with prolonging lifespan of the carpets, routine maintenance provides the aesthetically clean environment any business strives to maintain.

Soil levels and traffic zones are the key indicators to outlining routine service areas. When assessing high traffic zones and soil levels, the carpet fibers in damaged or heavily soiled areas will appear darker from being pressed down and covered with debris due to high volumes of foot traffic. Through routine carpet maintenance of cleaning, agitation, and application of protectants, we are able to restore the carpets to a like new condition as well as minimize irreversible damage. Virtually every complaint of poor appearance, rapid soiling, and many times poor performance, has been shown to be related to a lack of planning and control of the routine maintenance. We pair annual restorative extractions with interim encapsulation cleaning methods to create a cleaning recipe that fits best for each individual facility according to that facility’s needs. 

The most important consideration when planning a maintenance program is the budget. As service providers in the floor care industry, servicing a wide range of other industries, we understand that a budget needs to fit each individual location’s goals for maintenance. We have the ability to outline annual program costs into payments that will fit around most all budgets. Not all areas need to be routinely serviced and we are here to help identify which areas should be prioritized when creating a routine service program outline. We include your focus.

We understand that cleaning needs can arise at any time. We also equip all customers with a basic breakdown of all areas within their facility on a price list to pick and choose from, should a last minute need arise outside of a routine program service visit. That is why we offer fast turnaround and in some cases after hours response time for as needed maintenance visits.

Methods of Cleaning

Methods of Cleaning

Restorative Hot Water Extraction: The process of using a combination of pre-spray carpet treatments and hot water to thoroughly saturate carpet fibers allowing all debris and molecules holding on to lingering stains and odors to be easily removed through extraction.

cleaning

Encapsulation

Encapsulation : The process of applying and thoroughly agitating into the carpet an industry leading chemistry that traps/encapsulates stain and odor holding molecules. The encapsulated debris that exists on the carpet fibers are then continuously removed when the carpet is regularly vacuumed. The encapsulation chemistry also brings an immediately vibrant appearance to the carpets

FAQ’s About Spots and Odors

Spots can return due to any of the following scenarios: 

  1. Wicking When the carpet is wet, any stains that were more stubborn to remove or hidden will come to the surface as the carpet dries (usually appear in 24 hours). We will re-clean spots that come back in 24 hours at no additional charges. Sometimes it may take a couple times to completely remove the spot through cleaning and if unable to be removed, it is considered a stain that has penetrated below the carpet backing and into carpet pads and floorboards and would be deemed as not able to be removed by cleaning. 
  2. Rapid Resoiling When the stain being treated reappears as the carpet dries. In some cases, if the stain has been treated prior to our carpet cleaning with a detergent based cleaning agent, a residue will be left behind and will make the stain tough to treat. Rapid resoiling is not always a permanent stain.
  3. Traffic Lane Gray It isn’t just soiling or staining that makes carpets begin to discolor. Repeated wear in certain areas can begin to damage the fibers which make up your carpet. These areas begin to develop gray looking patches or track patterns which won’t come out even with a professional cleaning. In some cases, carpet raking may help the overall appearance but will not be a permanent solution.

We treat for smoke odors, mildew/mold odors, and pet odors. We use enzyme treatments, mold/mildew remover, encapsulating deodorizers and ozone treatments in our processes, along with full restorative extraction to mitigate stubborn odors. We cannot guarantee the removal of an odor with one treatment. Many odors are very stubborn and require multiple treatments. Here is the following process we use to treat odors: 

  1. Full hot water extraction of carpets or steam cleaning of tile to remove offending odor.
  2. Topical enzyme treatment (the enzyme treatment may take up to a full week to fully digest the offending odor molecules.
  3. Topical deodorization – a clean fresh smell placed over the surface of the carpet or tile.
  4. Use of odor fighting (hockey puck sized) bars in tubs that can be placed in inconspicuous areas to actively and continuously fight odors with enzymes that target the source of the odor.
  5. If the above steps do not work, we recommend an ozone treatment to permeate the whole room. This involves a 24 hour treatment time, where the room needs to be unoccupied and closed off until the ozone treatment is complete.
  6. If the ozone treatment does not work, the next following steps are needed: 
    1. Full flush of carpet with saturation and re-extraction
    2. Replacement of carpet and padding 
    3. Application of sealant to the subfloor to lock in odors from the substrate